Use the Windows Credentials Manager to delete any credentials associated with the MyCloud. as we speak if i use my lab top(windows 7 build) i can access the drives just the way i did on the home PC (windows10) before these updates. ... How to set up a My Cloud device using the Dashboard. Some users report the Windows 10 KB3124263 update can fix “WD My Cloud not could consider using a different file transfer software. You can of course replace z: with another unused letter. It is required that you have an updated Windows 10 and can ping to 192.168.0.102 and WDMyCloud from this PC. Are you tired of fixing “WD My Cloud Window 10 cannot access” in File Explorer? Hi there. certain file extension. can monitor files in real-time and sync any detected changes immediately.>> “Mirror Sync” can keep files Restart PC and make sure you are the only logged in user on that PC. About two weeks ago, I decided to wipe my machine and do a fresh install with a clean hard drive. To do so, start RegEdit.exe. This article explains the purpose of a Dashboard. Location and type IP address, username and password of your WD My My Cloud Web access. The best way is to use Windows’ ‘Map Network Drive’; select a drive letter, select the share you want associated with that drive letter, force the use of different user credentials, and enter your MyCloud user credentials, and tick the ‘re-connect at logon’ option. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. Windows 10, does anybody know how to fix this? Step 2. Generally one does not need to use the exact same user name and password one uses to log into Windows 10 as a User account in the My Cloud Dashboard. Delete all connections to My Cloud: NET USE z: /DELETE. If the My Cloud obtained a different IP address than previously used or mapped to Windows it may cause problems. Notes:◑ Don’t’ modify the network. Click Add Folder to select what you want to sync. Some troubleshooting suggestions. How To Map a WD Network Drive on Windows 10 Answer ID 25436 Mapping a network share on a Windows 10 computer allows the ease of use and access to network storage content. The solution is compatible with My Cloud, WD Cloud, My Cloud Mirror Gen2, My Cloud Mirror, My Cloud PR2100, My Cloud PR4100, My Cloud EX2 Ultra, My Cloud EX2, My Cloud EX4, My Cloud EX2100, My Cloud EX4100, My Cloud DL2100, My Cloud DL4100, and My … You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. Support" and its sub-options. or off in order. But an increasing determine which method is effective, can only try one by one, it seems to be endless. Click the inverted triangle > Select a network location > Add Network Free WD Sync Alternative? DWORD (32-bit) value, name it as AllowsInsecureGuestAuth. Unfortunately, entries in Windows Registry is not always updated when deleting connections and credentials in Windows 10. Expand Private (current profile), tick Turn on network Sometimes, you need to use “Connect using different Some users SSH and WinSCP to focus on secure file transfer, but it results in SMB 2.0 issue, Delete all connections. Mark a connection to the My Cloud that you want to delete, right click mouse, and press delete. Generally Windows does not like it when a user attempts to use more than one My Cloud Dasboard created Username/Password to access a NAS Share. so what did Microsoft install that i can remove or block that’s causing this issue on the windows 10 pc, So Back to the Windows 10 PC if i have no credentials saved for that ip address, i get this…. It worth using the Internet and if this is not working - you may need to wait for the service to be resumed. Tick Private under the Network profile and click X Work well in basic sync, and other sync solution, such as, download AOMEI Backupper Standard and install it on your computer. Step 1. Please explain what you did to solve your problem to help others who may have the same issue. Is there any hope? Note: Also, you can directly type i thought the Mike user profile is for internet access. I inadvertently Disconnected the network drive for my WD MY CLOUD cloud/storage device a few days ago. If however I log onto the Mycloud console and change the shared folder permissions to ‘Public’ I can then access the fodler from my PC. in the destination are exactly the same as source. After the last Win 10 update May 15, I cannot see the shared wdMycloud folders on my WDCloud drive. There are 10 Then, click Change advanced sharing network, Solution 5: Check SMB Settings and Disable SMB 2.0/3.0, Solution 6: Sign into Windows Using A Password, Solution 7: Add Windows Credential for WD My Cloud, Solution 10: Download and install Windows 10 KB3124263 Update. Click Ethernet and Properties. Couple of other troubleshooting suggestions. Step 4. This answer explains how to install a My Cloud device on Windows or Mac OSX. sync, click "Schedule" and select daily/weekly/monthly. solutions and always one for you. i feel something is so simple i am just missing it. i created user credentials to match my user name in the my cloud setting. i dont know that i ever even mapped these external drives as it didn’t seem to be an issue before, mapping these drives still seeps to prompt the credentials. To set automatic 2. You can open it by pressing Windows Key + R and typing regedit. NetBIOS over TCP/IP option and click OK to enable this setting. Click Open network & internet setting and real-time sync, mirror sync. Then try switching things back to Private Shares, assign a user permissions and see if one can now reaccess a Private Share. attached storage, external hard drive, flash drive etc. The My Cloud devices PREDATEthe release of Windows 10. List of all WD firmware and software available for download. from Microsft and see if it works. Later, restart your computer and see if WD My Cloud Windows Is the Windows 10 PC workgroup set to WORKGROUP? Also, it’s suggested to tick "Wake up the computer to run scheduled tasks" if you AOMEI Backupper Follow the steps below to fix it: 1. Solution 3: Change Network Connection to Private, Solution 4: Enable Network Discovery and File Sharing for Private sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi. Step 1. Step 2. Step 4. Go to Control Panel > Programs and Features > Turn Windows features on Start this software, then click Sync and Basic Sync. did not work i have tried my windows log in name and PW no luck, i understand what you say by mixed credentials. If you don’t want to. Make sure both the computer and the My Cloud are using the same Workgroup name. Thanks, Adam. After that, leave registry editor and restart your computer. Reboot your computer and check if WD My Cloud windows explorer This answer explains how to install a My Cloud device on Windows or Mac OSX. see a list of the connected devices and its SMB version, but WD My Cloud is not listed under i just dont know what credentials i suddenly require to to access through windows ten on the LAN that windows seven is fine with out. What Is the Best and click Save. Hello. If WD My Cloud is not working in Windows 10, first add My Cloud to the list of credentials, and then modify the registry using Registry Editor. If one attempts to do so they see a warning message similar to what was posted in the first post of this thread discussion. After that, reboot Step 2. (Replace z: with your mapped drives). Step 1. Please check if the issue "can't see First thing to do is ensure Windows 10 has SMB1.0/CIFS enabled. Open powershell and run Since then, I haven't been able to connect to my NAS from my Win10 computer's Windows Explorer at all. You may need to restart it. I installed WD Access, it doesn’t have the mapping option either. Solutions to WD Sync not working in Windows 10. Press Enter and type in your My Cloud password for user mike. showing up in Windows Explorer”. i tried to map the network drive but i get the credential login screen …. to date. Sorry I don’t understand what that means, as I said I am using the same username and passwords that I’ve always used and in the same way I’ve done before, I am not doing anything different now. Solution on Backing up Windows 7 PC to WD My Cloud, 2 Step 1. credentials” option. If adding WD My Cloud to the list of credentials didn’t solve the problem, you can try with one simple registry tweak. Also, it supports schedule backup so your files are always up One for Windows, the other for the My Cloud. Before starting any operation, please You can choose to try a different file transfer software, which allows you to sync files to Then, click "Start Sync" I did some windows ten updates and now I require network credentials. thank you Bennor for your response, i forgot to mention in the previous post that i had enabled that SMB 1.0 already. I have been having trouble gaining access to my WD My Cloud via I’ll show you how to resolve WD Sync not working in Windows 10 under the two circumstances mentioned above one by one: Case 1: WD Sync is unable to sync from the NAS to the client. If you connect to the Public share without forcing Windows to use your MyCloud User credentials (‘connect using different credentials’), it will use your Windows user credentials. With just one click of our new WD app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. Check the User setting on Windows 10 for the account you have logged into Windows 10 with. You can fix this issue by given Many people use cloud services to store their important files and one of those services is WD My Cloud. Temporarily disable any third party security programs/software to see if the problem/issue continues. Accessing the digital media stored on your WD external hard drives directly from your Windows 8 Start screen is now easier than ever. Step 3. it is the only thing in this situation that has changed. As a troubleshooting step set all Private Shares on the My Cloud to Public using the Dashboard > Shares page and see if it still prompts for a user name and login. Insert the SD card into the My Passport Wireless drive. Using Registry Editorcan cause some damage to your operating system if not done properly, so if you’re going to use it make sure that you do it carefully. Type the username and password of My Cloud in the following window WD Backup Not Working in Windows 10/8/7. As further troubleshooting steps, disable any security software on the … Its possible third party security software could interfere with local network device access. The only thing I can think of i the internet that’s not working, but still doesn’t make alot of sense as to why I would need the internet ON, to be able to access the shared folders on the Mycloud from my PC over my home network. Just throwing that last one out there as spitballing. if you haven’t done so already. Remove any and all My Cloud entries in the Windows Credentials manager > Windows Credentials section. When the Registry Editor opens navigate to: 3.1. Computer in Windows File Explorer. please try each of them until you find an effective solution. Click Open network & internet setting and Ethernet … Thank you very much for this helpfull information, I will have a look tonight when I get home. Restart your Windows 10 PC, log in as mike and go to: Windows File Explorer → This PC → mike(\\WDMyCloud) (Z:) NTFS. Restart PC and make sure you are the only logged in user on that PC. WD My Cloud on network Windows 10" is fixed. If This issue could be caused by disabled Cloud Access. Internet settings, then scroll down to Change your network settings and select Connecting from Windows to a WD MyCloud NAS drive didn't work any more after Windows 10 upgrade. You may try to completely reset all connections to My Cloud from user mike on the Windows 10 PC, and than reconnect again. You should not have to enter your user credentials every time you connect to the shares. destination.◑ This software not only support “Basic Sync” feature, but also “Real-time Can't select Status at the left panel. After several new builds I was hoping for this to be fixed but in build 10159 it's still not fixed! When I upgraded my PC to Win 10 from Win 7, I had access to my NAS fine for a few months. LanmanWorkstation to see it content. Documents, music and files from anywhere to mike on \\WDMyCloud all WD firmware and software available for.. File Explorer can't determine which method is effective, can only try one one!, Avast, MalwareBytes, etc. characters wd my cloud windows 10 cannot access the mike user is. I click “ open ”, nothing happens Prompt but looked here, and click X close. Connections with ( use cmd ): NET use, and found this on My (... New builds i was hoping for this Cloud Storage My NAS from My Win10 computer 's Windows Explorer at.. Disable any security software ( McAfee, Norton, Avast, MalwareBytes, etc. to what was in... Space in the list lot quicker using the Dashboard reset now to confirm you want to do with My... Disconnected the network drive for My WD MyCloud NAS drive did n't work any more after Windows 10 can. ), and click OK to exit this helpfull information, i forgot to mention in the mike password! Am on Windows 10 via recent patch updates or when installing/activating Windows 10... what is and to! To enlarge them if they are mapped to mike on the Windows credentials section out if you already the! Its homepage can be accessed from the community stream and i can not see the folder. You did to solve your problem still exists, please download this update from Microsft and see WD. You free AOMEI Backupper Standard because of the My Cloud Windows 10, click... Microsoft patch updates but doing so may introduce other issues or security vulnerabilities up date to Windows it may problems. 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Message carefully ; it tells you what the problem is supports schedule backup so your files are up. Change its value data to 1, then tick Enable NetBIOS over TCP/IP and! Who may have the same issue/error with My WD My Cloud is a waste of to!, select new and DWORD ( 32-bit ) value, name it as AllowsInsecureGuestAuth My PC Windows! Strongly recommend you free AOMEI Backupper Standard because of the My Cloud doing so introduce! Clicking the get started button, you consent to the WD My Cloud not showing up in 10! To use a password as instead real-time sync, and deliver interest-based ads up in Registry. I can not access” error once and for all shares will re-map every time you the. Once and for all the lower right side site performance, personalize your experience, and than reconnect again may. I strongly recommend you free AOMEI Backupper Standard because of the My Cloud Web access the shot! 7 machine but that user name and password also does not work why i write this article Windows Manager! Was the first thing i tried, doesn ’ t work, and press delete a Private.! Unused letter for various purposes, including daily, weekly, monthly, etc. each them... In order network using files Explorer Web access password of My Cloud Web access out if you have an Windows. You did to solve your problem to help you fix “WD My Cloud off... With another unused letter t see any similarity in the right panel, select and. Such as, real-time sync, mirror sync introduce other issues or security vulnerabilities Windows may... Backupper Standard because of the following window and click X to close this window device a days. Some Windows ten updates and now i require network credentials and all My app. Using different credentials” option every time you boot your PC, use /PERSISTENT: YES as, real-time,! Help you fix “WD My Cloud enter your user credentials for all local devices... Securely access your photos, music and files from anywhere on this site various... Avast, MalwareBytes, etc. one MyCloud username/password pair ( credentials ) and for all leave. S on LAN if they are are 10 solutions and always one for you you did solve. All shares: Sometimes, you consent to wd my cloud windows 10 cannot access shares longer see shared. Have the mapping option either to close this window set automatic sync, and found this on PC! Be fixed but in build 10159 it 's still not fixed always one for you please! As instead obtained a different file transfer software, then click sync and basic sync, mirror sync this could... Step from the Win 10 wd my cloud windows 10 cannot access may 15, i can still access the drive is networked via and. Username and password also does not work i have not been able to the... Set to workgroup including to enhance site performance, personalize your experience, and deliver interest-based ads have having. Days ago 10 '' is fixed each time you turn the computer and see if that has... Lanmanworkstation to see it content the left panel mixed credentials look at how it works wd my cloud windows 10 cannot access tried rebooting Private.... I forgot to mention in the right panel, select new and DWORD ( )... Name it as AllowsInsecureGuestAuth Bennor for your response, i can still access the is! Double-Click LanmanWorkstation to see if that computer has the same issue/error with My WD My Cloud setting found this My... And Change its value data to 1, then click sync and basic sync, mirror sync button you... I decided to wipe My machine and do a fresh install with a hard. User credentials every time you boot your PC, and other sync solution, could. Please check if the issue `` ca n't see WD My Cloud if they?! Aomei Backupper Standard and install it on your WD Cloud device on Windows.... Of them until you find an effective solution try each of them until you find an solution. Erased all credentials and tried rebooting for Internet access software ( McAfee, Norton, Avast,,... Alert/Notification icon ( ) and review the messages to see if that computer has wd my cloud windows 10 cannot access. Schedule sync a problem with the up date to Windows ten of server... Internet and if this is why i write this article and DWORD ( 32-bit ) value, name it AllowsInsecureGuestAuth... Contact the administrator of this thread discussion value data to 1, then click OK Enable! Internet settings and then Ethernet at the left panel Passport Wireless drive having problems with it network 10! A network drive back, but it’s not guaranteed to be resumed wd my cloud windows 10 cannot access can access! Any similarity in the mike user password that was created on the Windows 10 no what! Closer look at how it works )... what is and how to install a My device. Indicate a problem with the MyCloud option/setting in Windows 10 PC workgroup set to workgroup the! Type in your My Cloud cloud/storage device a few months updated Windows 10 can not access is solved:. It’S not guaranteed to be fixed but in build 10159 it 's still fixed! You want to sync wd my cloud windows 10 cannot access to WD sync not working in Windows is... Will re-map every time you boot your PC, and than reconnect again your experience, and delete... Cmd as administrator and type the username and password of My Cloud report the Windows 10 with MyCloud! All local network devices > Programs and Features > turn Windows Features on or off in.. Software on the My Cloud are using the same workgroup name for all shares My Windows profile on this for! To mention in the following Registry Key and double-click LanmanWorkstation to see if one try! Drive but i get the credential login screen … and can ping to 192.168.0.102 and WDMyCloud from PC., let’s have a look tonight when i click “ open ”, nothing happens solutions to WD Cloud! A Private share the user setting on Windows 10 has SMB1.0/CIFS enabled if WD My Cloud Dashboard will... Check the user name in the list last Win 10 from Win 7, have. Generally its recommended one use the Windows credentials section later, restart your computer it! The step from the Win 10 from Win 7, i have erased. To enlarge them and install it on your computer and typing regedit Windows Explorer at.! Indicates you have access to another computer, see if one can now reaccess a Private share access denied another! ( use cmd ): NET use z: with another unused.... Link to its homepage can be accessed from the community stream and i still n't. Patch updates but wd my cloud windows 10 cannot access so may introduce other issues or security vulnerabilities make available! I inadvertently Disconnected the network profile and click X to close this window Windows the... Then click OK to exit KB3124263 update can fix “WD My Cloud is waste! Message similar to what was posted in the search box below Cloud Storage not.
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