Normally, I’d say a 2-2-2 layout is a bit ordinary because window seat passengers don’t have direct aisle access, but that’s not an issue with JAL… Instead, there were light meal options available any time from the main meal service through 90 minutes before touchdown. I had the option of selecting a wagyu beefsteak or seafood curry for my main, and I chose the latter. Check out the full Flight Review Video for this flight I personally prefer the mini-cabins where possible since they are more private and they are typically quieter as well (unless you are stuck with a crying baby unfortunately) which is great for a … Certainly, you can’t go wrong with a fully-flat bed, but as is always the case, some seats are more desirable than others. Boarding JAL SKY SUITE 777 Business Class NRT to SIN. With it, I tried the Viré Clessé 2016 Chardonnay from Burgundy, which was light and refreshing, if not memorable. No matter which of the many Japan Airlines’ gateways you’re flying from, it costs just 60,000 AAdvantage miles for the one-way flight to Tokyo-Narita (NRT) or Tokyo-Haneda (HND). One of the aspects of the flight I was most looking forward to was the meal service. Lunch service began about 45 minutes into the flight with a beverage of choice (I opted for sparkling water and a glass of white wine) and two small bites: tomato mousse with basil-flavored bocconcini and marinated shrimp and zucchini with anchovy cream. On our day of departure in January 2015, the weather in Chicago was about -20F so we were extremely lucky to not have our flight canceled or severely delayed due to … This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Bring your own entertainment and know that you aren’t stepping foot into a cutting-edge hard product, and you’ll be set for a great flight. 2X points on dining at restaurants including eligible delivery services, takeout and dining out and travel & 1 point per dollar spent on all other purchases. Add in the mileage-earning bonuses with Alaska (or the opportunity to redeem either Alaska or American AAdvantage miles on the airline), and JAL is going to continue to be a compelling choice for my travels to Asia. The dessert, a white sesame blancmange, was the most refreshing way to top off my dinner. I preferred the various furniture arrangements there anyway, as I found them more conducive to working. I was so excited when the aromas of the mixed seafood began wafting through the cabin. I locked up my bags as I explored the lounge and rest of the terminal. And the first thing you’ll notice about JAL business class is … just how different it looks. Although the aisle seats were definitely more exposed, they did have proper cubbies to store belongings. Queue at Boarding Gate, Narita Airport, JAL SKY SUITE 777 Business Class NRT to SIN. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. I could set my phone on the ledge while it charged, though I had to put my laptop on the counter under my IFE monitor while it charged since the ledge was not deep enough to support it. Since there’s no JAL lounge to review, I’ll keep my comments on the Qantas lounge brief. The dish tasted just as good as it smelled. Japan Airlines offers everything from the latest pop tunes to traditional Japanese comic monologues (rakugo) OnDemand. Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. The Boeing 777-300ER features 49 business class “Sky Suites,” which are Apex Suites. All of this combined to provide for an excellent eight hours of sleep. I was first in the business-class line, hoping to get some shots of the cabin without other passengers in it. Each seat is 25.5 inches wide and reclines to a 74-inch bed. Before departure, I was able to upgrade the flight into Class J – Japan Airlines’ domestic business class product, and so I’m bringing you a review below. Japan Airlines 777 first class lavatory. The one downside to these seats, as I see it, is that they’re not great for couples or colleagues traveling together. The length and width of the seat and suite are great; you'd need to be over 6'3" or 300 pounds before you'd begin to feel squeezed. The breakfast buffet featured mostly Japanese dishes, including grilled mackerel, spicy seasoned cod roe and shrimp spring rolls. View our latest valuations here. You shouldn’t have too much of an issue finding award seats if you’re flexible. While the line for economy check-in was long (mainly thanks to a youth sports team that was on the flight), there were just a few people waiting in the business-class line, and I was actually called over to the first-class counter for a speedier check-in. And after this flight, I’m more convinced than ever that it’s one of the best uses of American AAdvantage miles. While there were episodes of “Friends,” “Sex and the City” and “The Big Bang Theory,” JAL featured two random episodes of each show, rendering it impossible to really get into a show. On the Boeing 777-200 ER, I had the newest iteration, Skysuite III. ALL RIGHTS RESERVED. I’m more of a carb guy anyway, so I certainly appreciated the signature Cathay Pacific noodle bar. JAL’s business class is within reach for most points-and-miles collectors. The Points Guy will not sell your email. Bunky was hesitant at first, but between amazing window views, and tons of kid-friendly entertainment options, she forgot about my existence within the first ten minutes of the flight. Just like in business class, the lavatories here weren’t anything special (in fact, they were quite small). Japan Airlines 777-200ER business class amouse bouche. I had selected seat 2A, while Peterson was in 1A. Flight Report Chris Su September 16, 2018 JAL Business Class, JAL, JAL Sky Suites, NRT to SIN. It also means you can keep a carry-on bag with you on the ground rather than having to place it in the overhead, giving you easier access to your belongings. Thrifty Tip: Not sure which Tokyo airport to fly int… It was stocked with the basics like tissues, earplugs, a dental kit and eye mask and some lip balm, but no other skincare products. The new seats are called “Sky Suites” and are found on some of JAL’s 777-300s, 787 Dreamliners and, rather surprisingly, some of … The JAL Business Class Amenity Kits are quite different from other airlines. This is an area where JAL excels. JAL’s 777 business class consists of a total of 49 seats, spread across seven rows (with one row in the forward cabin, and six rows in the rear cabin). The AC outlet and USB port were just by the entrance to the seat. So, how was JAL business class one year later? I joined the line and patiently waited until 10:10am, when boarding was promptly called, starting with first-class and Oneworld Emerald members. I do, however, think the airline could improve the wines it carries, offer passengers pajamas and provide better Wi-Fi. I personally like the dining area for work since the banquettes have power ports under them. Though they technically are touch screens, they’re too far away to use conveniently like that. JAL 777-300ER Business Class Review. Queue at Boarding Gate, Narita Airport, JAL SKY SUITE 777 Business Class NRT to SIN. That makes: Reward Flying has reviewed the JAL Sky Suite twice as well as the Shell Flat Neo, so reviewing the Sky Suite III was anticipated. The Etro-designed pouch was lightweight and felt cheap. I found that on both my flights, from LA to Tokyo and back again, I wasn’t even aware of the person sitting next to me. The flight attendants taking care of my aisle kept checking on me, ensuring that I was comfortable and enjoying my flight. The flight attendant came back during taxi to take my order — I opted for the Japanese menu. The high-definition in-flight entertainment screens in JAL business class measure in at an industry-leading 23 inches. The Points Guy will not sell your email. Flying with JAL Airlines is something of a dream come true. I flew Business Class in a Boeing 777-300ER on Japan Airlines (JAL) from London’s Heathrow Airport (LHR) to Tokyo’s Haneda Airport (HND) in Japan in June 2016. At first the cabin almost felt a bit claustrophobic, due to the high privacy partitions of the seats, combined with the overhead bins being down. The one available during my trip was a “Bourbon Elite” Arabica cultivar from El Salvador with a dark roast but balanced acidity and it was pretty much as good as a regular old cup of filtered coffee. The seat itself is very comfortable, albeit a tad narrow with a width of 25,5 inch (65cm). Terms apply to the offers listed on this page. The seat This is JAL’s new business class, and is a unique layout with a new BE-Aerospace-designed and built fully-flat seat. Another good way to redeem points for this flight is through is Alaska’s MileagePlan. Speaking of content, I also wasn’t super satisfied with the selection. There were plenty of showers and changing rooms on the first floor. On the Boeing 777-200 ER, I had the newest iteration, Skysuite III. The French toast was soggy, and the salad was bland and wilted. This JAL Boeing 777-200ER offers 3 classes of service ranging from Business Class, Premium Economy, and Economy Class. I headed to the Cathay Pacific Lounge on the sixth floor near Gate 114, accessible to Oneworld first- and business-class passengers, as well as Sapphire and Emerald members. In fact, this product was even a nominee for the world’s best international business-class product at the first-ever TPG Awards in December, so I decided to fly six hours in economy from Bangkok (BKK) to Tokyo Haneda (HND) to position myself for the flight from Haneda to New York JFK in business. With every business class 'Sky Suite' offering direct aisle access aboard Japan Airlines’ Boeing 777-300ERs, you’d be forgiven for thinking that they’re all equally as good. Row 5 is a mini cabin right behind JAL First Class, while the other 6 rows, rows 7-12, are separated from row 5 by … After reading Nick’s review, I was most excited for the “restaurant in the sky.” After all, the JAL menu highlights the airline’s partnership with not one, but six different top chefs. For previous posts in the trip report, see: Review: British Airways First Class Lounge New York JFK Terminal 7. Review: ANA First Class 777 … Either $5 or 5% of the amount of each transfer, whichever is greater. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. The broth was tasteless, as were the noodles themselves, and there was some sort of tofu chunk with the texture of pâté that was not at all palatable. The queue had already formed when I reached the boarding gate. Definitely pick a window seat if you can get it. JAL SKY SUITE 777 Business Class 1-2-1 configuration in reverse herringbone. The most disappointing aspect of the food service came in the form of the Western breakfast plate, consisting of French toast and roast beef and crabmeat salad. I figured it wouldn’t be all that busy, but I still had to check a bag, so I arrived at LAX at 10:15am. Business Class seats on JAL’s B777-300ER are designated “JAL Sky Suites” since each seat is located in its own cocoon, with high walls to ensure complete privacy. To see what JAL’s domestic economy flights are like, check this or this review. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. Still, no one seemed to mind my taking photos of the cabin, and I was able to snap a few shots both as I boarded and once boarding was complete, which took about 30 minutes total with flight attendants stationed every few rows to help passengers find their seats and get their bags into the overheads quickly. Apart from the structure of the cabin, I liked the palette of red and gray along with blond wood siding. The airline doesn’t provide sleepwear, so bring your own change of clothes if you want something fresh to wear. One of the things I love about Japan Airlines is how orderly everything is — including the boarding process. The length and width of the seat and suite are great; you'd need to be over 6'3" or 300 pounds before you'd begin to feel squeezed. The contents were no more exciting. They have Skysuites versions I-III. I had already selected my seats, so the agent just confirmed my bag was going all the way through to Shanghai, then handed me my boarding pass and an invitation to the Oneworld lounge. I flew Business Class in a Boeing 777-300ER on Japan Airlines (JAL) from London’s Heathrow Airport (LHR) to Tokyo’s Haneda Airport (HND) in Japan in June 2016. Both got very crowded as the morning bank of flights was scheduled to leave. I even had my own entryway that led directly to the aisle. As it’s a Oneworld member airline, you can redeem American Airlines AAdvantage miles or British Airways Avios for this 6,772-mile flight. After all, TPG Reviews Editor Nick Ellis praised the hard product and the restaurant-quality food, so I was curious to see how my experience would compare a year later. We may receive compensation when you click on links to those products. The aisle access for window and center seats is a fairly tight little passage, but adequate. In the center section, the middle seat is set slightly ahead of the seats on either side, and the passenger in it can access the aisle via that same small path carved between the preceding seats and the seats in its own row on either side. With the privacy shield extended, I felt like I was in my own miniature suite. These were served with a bowl of miso soup, various pickled vegetables — whose acidity cut the richness of the beef — and steamed Koshihikari rice. For an explanation of our Advertising Policy, visit this page. JAL’s business class is within reach for most points-and-miles collectors. JAL calls its food and beverage program BEDD, a “sky auberge,” and an “exclusive restaurant in the sky.” The airline works with nine well-known chefs like Yosuke Suga of SUGALABO and Jun Kurogi of Kurogi (who also works with American Airlines now) to create its menus, while Motohiro Okoshi, wine director at SUGALABO, chooses the wines. There were two bathrooms reserved for business-class passengers. There was a light lunch buffet set out including a Caesar salad, fruit salad and corn salsa with tortilla chips. Finally, for dessert, there was a delicious, creamy but light raspberry cream pistachio cake from Jin Patisserie. The JAL 787-9 doesn’t offer a First Class cabin and the Business class cabin is split into two distinct cabins – I had selected seat 2K. For an explanation of our Advertising Policy, visit this page. Upon boarding, British Airways Club Suite business class on the Boeing 777 looks much the same as it does on the Airbus A350-1000, albeit with more galley space. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. My AvGeek eye caught sight of a sign pointing toward an observation deck, and with plenty of time to spare, I decided to check it out. The flight also featured Wi-Fi from T-Mobile. JAL Business Class (777) - NRT to SIN Review . Like many Asian airlines, JAL offers Asian and Western menus, but unfortunately you can’t mix and match dishes from the two. The airport lounge I was given access to was the British Airways Galleries… Japan Airlines’ 777-300ER business class has 49 seats spread across seven rows. They included oven-baked vegetable penne pasta, vegetable curry with Hokkaido potatoes, a foie gras burger, vegetable ramen noodles and Japanese udon noodles in a vegetable broth, a bagel sandwich with smoked salmon, and more. The lounge contains a nice bar where you can serve yourself wine or water, but bartenders will pour spirits and draft beers. JAL doesn’t operate a lounge at Sydney Airport, instead directing customers to the Qantas business lounge. Though I was definitely tempted by the Japanese menu, Nick reviewed it last year, so for the sake of diversity, I decided to give the Western menu a shot. The pillows (extras were distributed by the flight attendants) and blanket were also extremely comfortable. Terms apply to the offers listed on this page. There was no set-style breakfast or lunch service before landing. Aging aircraft with outdated IFE and Wi-Fi, seat lacks storage space. My window seat, 7A, was in the bulkhead just behind Door L2. Flying with JAL was overall a phenomenal experience. There are 42 SKY SUITE III Business Class seats on JAL's 777-200ER and there is a mini-cabin (rows 8-11) located behind the first. For the remainder of the flight, I worked and had another cup of coffee. As the lounge got crowded, I transitioned to the more secluded area upstairs. The decision I had to make was which program to credit the miles to. I’d definitely recommend using AAdvantage miles, if you have some lying around. Otherwise, there’s a six-row cabin behind Door L2 with 42 seats. As it’s a Oneworld member airline, you can redeem American Airlines AAdvantage miles or British Airways Avios for this 6,772-mile flight. Once I was airside, my first stop was the Japan Airlines Sakura Lounge, on the fourth floor of the terminal near Gate 112. There were over 100 movie selections and I thought the choices were decent, with recent releases like “The Shape of Water.”. This post contains references to products from one or more of our advertisers. Though my window seat was incredibly private and comfortable, I needed more storage space for my belongings (and would’ve preferred a better placed AC outlet). On the other hand, the hard product is definitely showing its age. I declined the JAL cardigan for that reason, as well. This Boeing 777-200 (772) V4 seats 375 passengers and is primarily used on Domestic routes. It’s fairly comfortable, though not particularly lux, with good foo… Japan Airlines was awarded Best Business Class Airline Seat at Skytrax's 2013 World Airline Awards for its new Business Class seat, the Sky Suite. ... JAL takes utmost care when preparing meals for passengers with food allergies, however, there may be cases where … Please view our advertising policy page for more information. As with most international airlines, there weren’t any personal air nozzles or overhead reading lights on this plane. A RED VENTURES COMPANY. JAL has installed newer business class seats in a 1-2-1 configuration on some of its jets (777s and 787-9s) and it will have to do the same on its 787-8s unless it wants to be left behind its peers. They gave me extra pillows and made my bed when it was time for some shut-eye. Alas, that was not to be the case since the flight was packed with Oneworld elites whom board first, along with first class (which was completely full on this flight) and folks needing assistance or extra time. Once the upstairs and downstairs got packed, it was time to call an audible. I lucked out, because the aisle and center seats felt quite dense and exposed. The timing of the flight is interesting since you have the morning in LA, fly 11 hours and then arrive in Tokyo in the evening — it’s basically like having a very long day. In this scenario, I’d earn fewer elite-qualifying miles (16,425), but a whole lot more redeemable miles. Boarding JAL SKY SUITE 777 Business Class NRT to SIN. Flying with JAL Airlines is something of a dream come true. If you’re looking for the utmost privacy, the one-row minicabin between first class and Door L2 is the place to sit. 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