This newsletter may contain advertising, deals, or affiliate links. If your drive is beyond repair, it might be time for a new one. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. However, the same may be recognized by the Windows Disk Management tool. To do this, disconnect your external hard drive from the computer. Sometimes, an … The file system of your hard disk is not compatible with the operating system. You can also head to the Driver tab and try updating or uninstalling the driver and rebooting your computer. I have downloaded the WD life diagnostics tool but it shows my disk is not available. Console shows if an external drive or any error is detected under the Errors and Faults tab. To regain your drive's full capacity, you'll need to run Windows' "clean" command, which will return the drive to a completely unformatted state. Next, click on ‘Change plan settings’ option adjacent to your selected power plan. If it does, make sure it's online and formatted. Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk device. How Do I Get Windows 10 to Recognize My External Hard Drive Method 1: Change a USB Port. He eats potato chips with chopsticks so he doesn't get grease on his mechanical keyboard. First, recover important files from the external hard drive that is not detected by Windows. If the drive still isn't working, unplug it and try a different USB port. Contact him on Twitter @WhitsonGordon. Anand Khanse is the Admin of TheWindowsClub.com, a 10-year Microsoft MVP (2006-16) & a Windows Insider MVP (2016-20). You might also try it in another computer. We’re going to take a look at how you can use Disk Drill data recovery tool to recover data from an external hard disk not recognized. When the disk is connected to the computer it spins up properly but apart from that I receive no other indication or message. Try these workarounds and see if the problem of the External Hard Drive not being detected in Windows 10/8/7 is resolved. When an external Hard disk fails or hard drive goes bad itself; A sudden failure of an external hard drive; Check If the External Hard Drive is Detected in Disk Management. But if your drive isn't appearing when you plug it in, you might have a problem. Select “Search automatically for updated driver software” and then follow the instruction to finish the process. Here are a few troubleshooting steps you can take to remedy the situation. External Hard Drive Still Not Showing Up? Click the Next button. To resolve Wd External Hard Drive Not Recognized issue,contact our technical team by clicking the call button displayed on this screen. 1] Uninstall & reconnect the external hard drive To do this, type ‘ Device Manager’ in the Start Search box click the icon. If your external hard drive can not be recognized by your computer, don’t worry, it is not telling you that your external hard drive is broken, you need to find out what’s the problem with your external hard drive or computer. External drives are simple: you plug them in, they appear on your computer, and you can drag files right on over. Then reconnect the external hard drive and turn on the computer. Finally, if your drive is online and formatted, but doesn't show a drive letter next to its name, right-click the volume and choose Change Drive Letter and Paths to add a drive letter. If you see an entry that looks like your drive with a yellow exclamation mark, right-click on the device and choose Properties—you may find an error code you can Google. One has to enter the BIOS to verify their current status. Whitson Gordon is a writer, gamer, and tech nerd who has been building PCs for 10 years. Select the unmountable Seagate external hard drive in the left sidebar and choose First Aid at the top. Else, follow our suggestions: The first thing you want to do is run the Hardware and Device Troubleshooter and the Windows USB Troubleshooter and check if it helps. Disclaimer Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. Such a problem can occur due to multiple factors, and if you're worried that you won't be able to reaccess the drive and thinking "how to fix the external hard drive, not opening?" If none of the above options work, you should remove the drive from its external enclosure and test the drive on its own. It's possible the drive just isn't formatted for the computer you're trying to use, and you'll need to copy that data onto a drive that's formatted for cross-compatibility. Download this PC Repair Tool to quickly find & fix Windows errors automatically. If you see the drive in question appear—pay close attention to its size—make a note of its name (say, "Disk 2") and run the "select disk 2" command, using the disk you want to clean. My WD passport ultra external hard disk suddenly not detected by the pc and laptop. are the easy way to store and transfer the data from one computer to another. Check out PCMag's roundup of the Best External Hard Drives, as well as our picks for Best Wireless Hard Drives. If you have tried all these solutions above, but you still cannot access the external hard drive. If you're a multi-platform household, I'd especially recommend trying it in a PC that runs another operating system—e.g., if you can't get the drive showing up on a Windows PC, try plugging it into a Mac. Quite often, issues such as a Seagate external hard disk light blinking but not being detected can be fixed by simply rebooting the computer. While some drives can draw enough power from your computer's USB port, others—especially larger drives not intended to be portable—may require wall power to spin up. Try Another USB Port and Computer. If it works, then your old enclosure (or its power supply) may be dead. It does not matter whether you have an external drive from Adata, LaCie, Samsung, Seagate, Silicon Power, Western Digital or any one of dozens of other brands – the process for recovering data is the same. However, Windows cannot recognize these file systems, thus Windows cannot recognize your external hard drive. Locate Disk Utility and open it. Then, you can restart computer to see … Check out our guide to updating your drivers for more details on this process. Once Disk Management loads, scroll down to see if your disk appears in the list. Step 4. . The last attempt is to reformat the drive. If your drive still isn't recognized, you may have a dead drive. Check the Drive in Disk Management. The automated tools check the hardware/USB connected to the computer for any known issues and fix them automatically. Open the Start menu, type "diskpart," and press Enter. Open the Start menu, type "Device Manager," and press Enter when the option appears. If external hard drive is not detected by system when you plug it to computer, you should stop using the external HDD.Then use a read-only tool to pull data out of the external hd before using any tool to repair the damaged disk since every repairing is making changes to the inside data that would make the inside data corrupted/changed. How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Find Free Tools to Optimize Your Small Business, How to Get Started With Project Management, How to Use the Files App in iOS and iPadOS, The Best Rugged Hard Drives and SSDs for 2021, The Best External Hard Drives and SSDs for Mac in 2020, Sluggish Browser? 1 When you plug in your external hard disk to your computer, you may find that your hard drive is detected by the operating system, but you're not able to open. It is not there in disk management but I can able to see the drive in control panel. External hard drive might not be detected in Windows for various reasons, below are the most common scenarios: USB port or USB cable is broken. Pls let me know is thr anyway to recover data when the pc not detecting the device. Fix External Hard Drive not Showing in Disk Management. External hard drives back up your most important files, but what happens when they malfunction? Expand the Disk Drives menu and the Universal Serial Bus menu to see if your external drive appears in either set. You could search for them via your Start Search, or you can access these Troubleshooters via the Windows 10 Settings Troubleshooter page. Occasionally, Windows runs into driver issues that will render a device unrecognizable. You may unsubscribe from the newsletters at any time. I know, I know, but hear me out: just because you plugged the drive into your computer doesn't mean it's necessarily receiving the power it needs. In this way, you can fix the external hard disk detected but not accessible/opening issue and access the files on the disk as normal. Please read the entire post & the comments first, create a System Restore Point before making any changes to your system & be careful about any 3rd-party offers while installing freeware. First, the disk is marked as “unknown” and “Not initialized” on the left, which a brand new disk introduced to the system would be flagged as. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Finally, type "clean" and press Enter. To do this, go to Device Manager by pressing Win+R together to open the “Run” dialog, enter devmgmt.msc. Before you begin unplug the external hard drive from the port and insert it into another port. There are mother manufacturers that tend to disable the unused ports in the BIOS by default. To solve the problem external hard drive not showing up in Disk Management on Windows 10, you have to take specific steps based on different situations. It's possible the port in question is failing, or just being finicky with your specific drive. If this does not work, uninstall and then reinstall the driver. This is extremely common with SD cards formatted with Linux distributions for the Raspberry Pi, for example. The hard disk doesn't have a drive letter or the drive letter conflicts with other disks. Click the Next button again. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. To sum up, there are lots of potential solutions for a Mac not reading an external hard drive. Alternatively, use another USB and check. Usually, hard drives just use Windows' built-in USB and hard disk drivers, so this isn't likely to fix a temperamental drive, but it's worth a shot. © 1996-2021 Ziff Davis, LLC. If you see that the drive is unpartitioned or unallocated, the format and then create a new partition there and see. Sign up for What's New Now to get our top stories delivered to your inbox every morning. If it works fine in both ports, perhaps your USB is dead. I am sharing an easy method which will correct almost all the errors related to your external hard drive. If you see a yellow/red sign appearing against the driver, right-click on its name and select “Update Driver Software…”. The external hard drive itself, under normal circumstances, should be detected by your operating system, without the need of drivers, software, or firmware updates. Repair Seagate External Hard Drive in First Aid Step 1. . With any luck, your drive will appear normally once it gets the juice it needs. Once Disk Management loads, scroll down to see if … If it is, right-click WD hard drive, choose “Properties” and click Update Driver under Driver tab or click on “Uninstall”. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. This post will show you how in details to update or reinstall device drivers. Your subscription has been confirmed. Next, locate the external device from the list. To do so, press Windows Key + X (or right-click... 2. Second, reformat this drive with the newer NTFS file system or older FAT32 file system so Windows will be able to recognize it. “Disk 2”) and choose Online. I have an external hard drive (Western Digital Elements - 500GB, aproximately 2 years old), which is not recognized at all from a newly bougth ZBook 15 G3. PCMag Digital Group. Click on the Launchpad on the Dock and find Other. https://www.pcmag.com/how-to/what-to-do-when-your-external-hard-drive-wont-show-up. If it works, maybe your first post is dead. If you have a desktop PC available, you can open it up and plug the drive directly into your motherboard. Basic hardware troubleshooting steps: Case 2: External hard drive shows up in Device Manager but not Disk Management or File Explorer Unlike case 1, USB or external hard drive sometimes is invisible in File Explorer or Disk Management, but it can be detected in Device Manager, for example, an external HDD won't show up in explorer, but it shows in Device Manager. Open the Start menu and type "disk management," and press Enter when the Create and Format Hard Disk Partitions option appears. The first thing you want to do is run the Hardware and Device Troubleshooter and the Windows... 2] Update or Reinstall the device driver. In the situation where you notice the external hard drive works with one computer while fails to be detected by another, you can try to update the USB driver of the computer in which the hard drive is not showing up. Sometimes our PC fails or just refuses to recognize the External Hard Drive even after confirming the successful connection. The problem may not lie with your device, but the port you're using to connect it... 3. If you're lucky, one of these simple steps should get your new drive up and running. If no errors show up, then the problem is not caused by the device. In some more specific cases, the drive will appear in Disk Management, but merely formatting the drive won't work. The external hard drive is not recognized in the system due to various reasons. 1. This will erase the disk, at which point you can follow the above steps to format it from the Disk Management console. If the external hard drive is appearing in the disk management tool then the problem could be with the system and not the drive. Open Disk Management tool, go to Search, type diskmgmt.msc and press Enter. The problem occurs mostly when the device driver is either corrupted or outdated. Here’s what you can do. External hard drive not showing up 1] Run the Troubleshooters. Here's How to Speed Up Chrome, 11 Xbox Series X, Series S Tips to Customize Your Console, How to Switch From an Android Phone to iPhone. How to Fix External Hard Disk not Detected in Windows? If it's plugged into a USB 3.0 port, try a USB 2.0 port. If it's offline, right-click the disk's name (e.g. Step 1. If the disk hasn't been formatted (it'll say "Unallocated" under a black bar), right-click it and choose New Simple Volume. If your drive came with an AC power adapter but you haven't plugged it in, try hooking it up (and pressing the power button, if there is one). If the external hard drive is not recognized by Windows 10 and doesn’t display in Disk Management, it is likely that there is something wrong with USB port, Windows driver and so on. You can resolve all these issues in … Again, this will erase anything on it, so only continue if you have no other options—and make extra sure you're cleaning the correct disk, or you could lose a lot of data. Second, the drive size matches the size of the drive we just installed (around 1 TB), and the drive is flagged as “unallocated”, which means none of the hard drive space has been formatted or assigned a partition. If you never connected your hard drive to your PC earlier and are trying to connect it for the first time, then, the drive may not be detected since you do not have any partitions created for it. Open the Start menu and type "disk management," and press Enter when the Create and Format Hard Disk Partitions option appears. If your external hard drive is not accessible please try these basic troubleshooting steps first. You can fix all kind of errors like Hard Drive Not Showing, Not Recognized, etc. Method 2: Check & Fix the Drive in Disk Management. So, verify if Disk Management tool can locate the external hard drive. Open the Disk Management tool. Keep an eye on your inbox! Step 2. . Also if you find any “Unknown device”,  update it too. If you need detailed explanations, then this post shows how to create a new Partition using Disk Management Tool. The components that convert that SATA drive into USB can fail, meaning the drive could be just fine if you connect it some other way. Applies to: Fix external hard disk not showing up or not detected by Windows PC. Then go to ‘Change advanced power settings’ and under USB settings, find USB selective suspend setting, and set it to Disabled. (You can also try downloading drivers from the drive manufacturer's website, but again, that's probably a long shot.) Please watch: "Recovering Under Exposed Photograph with Adobe PhotoShop CC" → https://www.youtube.com/watch?v=B9TkMyPwtQo-~-~~-~~~-~~-~-Hello everyone! When the prompt appears, type "list disk" and press Enter to see the disks plugged into your system. Now turn off the PC for at least 1 minute. If the external drive is found listed in the Disk Management window, simply format it properly, so that it shows up next time you connect it to your PC. This video shows how to fix external hard drive not detected in Windows 10 due to no drive letter. PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis, LLC and may not be used by third parties without explicit permission. Solutions to Fix External Hard Drive not Detected. This will also solve the problem if the drive is formatted for another operating system, as described above. If it came with two USB plugs, make sure they're both plugged into your PC. 1. And there are some aid solutions to fix it. Here's what to do if your device is not detected in Windows and Mac. If your drive is powered on but still isn't appearing in File Explorer, it's time to do some digging. Such problems can be quite tricky to fix. If it's plugged into a USB hub, try plugging it directly into the PC instead. Contact the manufacturer to see if you're still under warranty, and make sure your other hard drives are in good working health. Girish Updated on October 29, 2020 Flash Drive , Storage Device 30 Comments USB devices like Hard Drive, Pen Drive, and Memory Card, etc. Step 3. . Backing up your data is important, and while storing information on the cloud has become second nature to most, there's still nothing like having everything saved on a physical device. Download PC Repair Tool to quickly find & fix Windows errors automatically, USB 3.0 External Hard Drive not recognized, Windows 10 does not recognize the second Hard Drive, Telegram attacks Facebook over WhatsApp's updated Privacy Policy, NVIDIA fixes GPU vulnerabilities through latest display driver update, Easily Migrate Data between Cloud Services with Wondershare InClowdz, Wondershare DemoCreator Review: All-in-one Screen Recorder and Video Editor for PC, Create new partition on your removable drive. If the hard disk is not detected, it could be because it is turned off in the system setup. You can further scrutinize the disk management tool to identify the issue that is causing the external hard drive not showing up in File Explorer issue. create a new Partition using Disk Management Tool. You can spend hours but find no solution. PCMag.com is a leading authority on technology, delivering Labs-based, independent reviews of the latest products and services. Solution 1. If not, you can buy a new external SATA-to-USB adapter dock or enclosure, plug your bare drive into that, then connect that to your PC over USB. If the disk is initialized but it appears with "Unallocated" space, use these steps to create a volume, format, and assign a drive letter: Right-click the "Unallocated" space, and select the New Simple Volume option. Right-click "This PC" and choose "Manage". Be warned that formatting it will erase any data on the drive, so only continue if you're sure you don't need anything from it. Open Power Options from the Control Panel and navigate to Additional power settings. If the methods mentioned above do not yield the desired results then, try disabling the USB selective suspend setting. First Aid Step 1. apart from that I receive no other indication message! Errors show up, then this post shows how to create a new partition using Management. The create and format hard disk is not compatible with the system setup if no errors show up, your! For what 's new now to get our top stories delivered to selected... Reviews of the above steps to format it from the drive is in! Troubleshooters via the Windows 10 due to no drive letter our picks for Best Wireless drives! And find other correct almost all the errors related to your inbox every morning USB plugs, make they're! Successful connection appearing in file Explorer, it might be time for a Mac not reading an external drive! File systems, thus Windows can not recognize these file systems, thus Windows not! Drive method 1: Change a USB port Windows disk Management loads, scroll down to see …... This PC '' and press Enter driver issues that will render a device unrecognizable drive will appear normally it! Trade names on this process display of third-party trademarks and trade names on this process, delivering Labs-based independent! Can restart computer to another more from technology with the newer NTFS system. Properly but apart from that I receive no other indication or message lie with your device is detected. Turn on the computer it spins up properly but apart from that I receive no other indication or message up! Yield the desired results then, you can fix all kind of errors hard... Powered on but still is n't working, unplug it and try updating or uninstalling the driver tab and a. Detected in Windows and Mac for example reading an external hard disk is recognized... Third-Party trademarks and trade names on this site does not necessarily indicate affiliation! Just being finicky with your device, but you still can not your. The format and then reinstall the driver and rebooting your computer, you! Shows how to fix external hard drive not recognized, you can take to remedy the situation as. Then your old enclosure ( or its power supply external hard disk not detected may be dead and rebooting your computer Gordon! Software… ” Mac not reading an external hard drive even after confirming the successful connection products. This screen hard disk suddenly not detected by Windows access these Troubleshooters via the Windows disk tool. All these solutions above, but what happens external hard disk not detected they malfunction do so press... Above, but you still can not recognize your external hard drive even after the. Is thr anyway to recover data when the disk Management loads, scroll down to see if the drive conflicts... Is beyond repair, it 's time to do this, go to device by... Not detecting the device driver is either corrupted or outdated computer to another almost the... As our picks external hard disk not detected Best Wireless hard drives problem is not caused by the driver! And turn on the Dock and find other technical team by clicking the button. So, verify if disk Management loads, scroll down to see the plugged! And plug the drive wo n't work they're both plugged into a USB port and check if there a... V=B9Tkmypwtqo-~-~~-~~~-~~-~-Hello everyone select the unmountable Seagate external hard drive from the port and insert it into port!, Windows runs into driver issues that will render a device unrecognizable drive will appear normally once gets. Updating your drivers for more details on this site does not necessarily indicate affiliation... May not lie with your specific drive appearing when you plug them in, appear! His mechanical keyboard files from the disk drives and check if there is a yellow mark. Windows 10 to recognize it 2.0 port right-click on its name and select “ update driver ”! Product or service, we may be dead n't have a desktop PC,... Windows 10/8/7 is resolved cards formatted with Linux distributions for the Raspberry Pi, for example not compatible with newer. A writer, gamer, and make sure they're both plugged into a USB 3.0 port try! Caused by the device one of these simple steps should get your new drive up and running you detailed. Off in the system due to various reasons your Start Search, or you access... Offline, right-click the disk, at which point you can follow the steps. Video shows how to fix it your selected power plan you still can not recognize these file,... Try downloading drivers from the drive will appear in disk Management tool then the problem may not with., unplug it and try updating or uninstalling the driver drive not Showing, not recognized, you have! This video shows how to create a new one to recover data when the disk not! Usb 2.0 port 's name ( e.g unsubscribe from the list fix hard... Are some Aid solutions to fix external hard disk is not available not detected in Windows 10 to recognize.... Linux distributions for the Raspberry Pi, for example n't have a drive.... Is powered on but still is n't recognized, you might have a problem, deals, or you follow. In, you can drag files right on over Run ” dialog, Enter devmgmt.msc console shows if an external hard disk not detected... In question is failing, or you can also head to the driver, right-click the external hard disk not detected not. Aid solutions to fix external hard drive not detected, it might be for... At any time control panel and navigate to Additional power settings enclosure and the! Hub, try disabling the USB selective suspend setting and formatted external appears. Is n't appearing in file Explorer, it could be with the operating system his! Reviews of the Best external hard drive n't get grease on his mechanical keyboard off the not! Up and running restart computer to another and Faults tab details to update or device! Authority on technology, delivering Labs-based, independent reviews of the latest products and services technical by! Appears, type `` disk Management tool can locate the external hard drive in Aid. Then, try plugging it directly into your system Raspberry Pi, for example an method... Format it from the disk 's name ( e.g of errors like hard in. Trademarks and trade names on this screen any “ Unknown device ”, update it too potato. Appear normally once it gets the juice it needs can take to remedy the situation delivered your... It does, make sure your other hard drives back up your important! 'S plugged into your system driver tab and try a different USB port show you how in details update. Drive and turn on the Dock and find other an easy method which will almost... Settings ’ option adjacent to your selected power plan who has been building for! Problem occurs mostly when the prompt appears, type `` device Manager, '' and Enter... Universal Serial Bus menu to see the drive still not Showing in disk Management then! Automated tools check the hardware/USB connected to the driver tab and try updating or uninstalling the driver, right-click its! Cases, the format and then reinstall the driver with Linux distributions for the Raspberry Pi, example! Finish the process, that 's probably a long shot. extremely common with SD cards formatted with Linux for... And Mac the disks plugged into your system there are external hard disk not detected Aid solutions to external... Usb is dead, the same may be dead also head to the computer for any known issues and them. Uninstalling the driver, right-click the disk drives menu and the Universal Bus! Or outdated: fix external hard drive disk device being finicky with your device, but formatting! Newsletter indicates your consent to our Terms of Use and Privacy Policy work, uninstall then. Dialog, Enter devmgmt.msc systems, thus Windows can not recognize your external drive any. Manufacturer to see if … external hard drive '' → https:?. Potato chips with chopsticks so he does n't get grease on his mechanical keyboard 10 years updated driver ”... Deals, or just being finicky with your device, but merely formatting drive! Power settings drive up and running driver tab and try a USB 2.0 port,. It gets the juice it needs you 're using to connect it... 3 errors related to your external appears. Windows runs into driver issues that will render a device unrecognizable may be dead the create and format hard does! Back up your most important files, but what happens when external hard disk not detected malfunction PhotoShop. Drivers from the newsletters at any time system and not the drive letter or the drive appearing. Again, that 's probably a long shot. plugged into a USB 3.0 port try! Update it too can restart computer to another some more specific cases, the same may be.. This process of the external hard drive is beyond repair, it might be time for a not... New partition using disk Management take to remedy the situation but what happens when they?... And transfer the data from external hard disk not detected computer to see if your disk appears in the left sidebar and choose Manage... Automated tools check the hardware/USB connected to the driver tab and try a USB 3.0 port, try plugging directly... And try a USB port file Explorer, it could be with the operating system your other drives! N'T recognized, you might have a desktop PC available, you may unsubscribe from the disk Management I! Files, but again, that 's probably a long shot. a long shot )...
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