Just wanna make sure it’s configured correctly. First I ran AS SSD benchmark, and was very shocked. Critical step was step 4 to ensure you have the Intel Rapid Storage Technology (Intel RST) RAID Driver files handy or your nvme drive might not be recognized by windows installation. Thanks! This reminds me why I’ve previously refused to buy another Alienware system. Nope. I tried to install the official drivers, but I couldn't because of the - Samsung NVMe Express Device is not connected. UPDATE: It looks like this is happening when I'm using an USB extension cable. Issue with M17 R2 SSD not being recognized, https://windowsreport.com/windows-10-thinks-hard-drive-removable/. EDIT: Factory new, 3 days of normal use max, currently running A00 BIOS, with the 240w psu, OS installed in "Second slot", 1TB HD is on the "fixed slot" Drive not enabled in the BIOS I figured out what to do, which was exactly as you described. Hi, I repasted my Alienware 17 R4's CPU and GPU thermal paste and after I have checked everything (Handled with care) I boot it up and it is showing "Checking media presence" then proceeds to "No boot device found" I check the BIOS and my stock Nvme SSD is not showing up/detected. In the work and daily life, SSD drive will be a great choice if you want faster read-write speed, lower power consumption, etc. Nothing worst than turning on your laptop or desktop and seeing these words "Hard not detected" or "Hard drive not installed". Step 0: buy the correct ssd and ssd cables. This happens on different PCs (laptops, desktops). You should see the drive but not initialized. 4k random write speed was < 3 MB/s. I received no media with the PC. Step 1: Right-click on This PC, select Manage. However, you may find that SSD drive not appearing when you install it on your computer. I have run the Windows Memory Diagnostics app. When the Dell alert you hard drive not found, press F1 to continue, it is a BIOS error … [–]Namdnas78[S] 0 points1 point2 points 1 year ago* (3 children). Select it. My SSD drive listed above is not being recognized by my computer after I had to take it out in order to change the battery on my laptop (Alienware 17 R2). Faulty SSD After verifying that your SATA port is set to Auto-Detect or is enabled, if you find that your SSD is not being detected (auto-detected) by the system BIOS, try the following steps to try and isolate/troubleshoot the problem. Nothing worst than turning on your laptop or desktop and seeing these words "Hard not detected" or "Hard drive not installed". Pressing F1. From prior experience changing disk access mode is a nightmare so I’ve left it as RAID. ... the ssd is recognized but not useful to the system because it’s not … I’ve installed it, but can’t get Windows 10 to detect it at all and does not show in the Device Manager. I have installed all windows updates, and all Alienware updates. Here is a list of upgrades I done. From what I googled, it shouldn’t be necessary, but I’m out of ideas.... [–]ashenfang7404 1 point2 points3 points 1 year ago (4 children). Samsung NVMe SSD 983 DCT product brief The SSD is not recognized in the BIOS or Disk Manager in Windows 10. I have a SSD in m.2 slot 1. need help turning off raid in bios alienware aurora R9, Alienware 17 R3 from 2016. If you have a problem please contact Alienware through proper phone support or social media for official support. I have Alienware 17R5, the new May Windows update, and AWCC 5.2.37, BIOS 1.7 (today). Here are the different configuration I tested - when the 2 SSD are plugged : no disks are detected - when the Toshiba SSD is plugged alone it's detected in both slots - when the Samsung SSD is plugged alone it's not detected in both slots It teaches you what to do respectively when second hard drive is not detected in FIle Explorer, Disk Management, BIOS or after Windows 10 update. Judging from what you have described you are doing the right things and still having some issues and it probably is the system BIOS not playing nicely with it. Nothing has yet been plugged into any of the ports on the PC since I got it. The Tom's Hardware Show returns at 3PM ET on January 11th! After the initial boot-up, I shut it off and installed a Samsung 512 SSD, and put the 750 HDD in the secondary slot. Issue with M17 R2 SSD not being recognizedTechnical Support (self.Alienware). I just ordered a 256 plextor m6e for my alienware 15 and suspect that the 2015 alienware's don't support them at all. Specifically, "create and format disk partitions" in the search option or control panel? https://windowsreport.com/windows-10-thinks-hard-drive-removable/, [–]gadgetoidM15R3 0 points1 point2 points 1 year ago (0 children). Fastest setup speed - BIOS settings, I have an Alienware m15 r2 and it has two 250 GB ssd in it, Project laptop to desktop a continuing saga. Get an ad-free experience with special benefits, and directly support Reddit. When I plug it, the LED of the disk is on but Windows does not detect the disk. A message with hardrive not detected is displayed now. Also, when I right click the drive, there’s an autoplay option listed there, which isn’t on my C drive. I know that @Prema had to do some tweaking of the BIOS on the Sky X9 to get them working well. And some opinions. Unfortunately Samsung Magic show me - Unable to detected. I have a brand new m15 R3. 1. Alienware Aurora R7 ha s restrictions on what ssd to use. I plugged it into the empty m.2 slot of my 15" R4 but the laptop didn't detect it. The specs included 6700 HQ, 980m, 16 GB DDR4 and a 500 Gig SSD + 1 TB Hard Drive combo. Please keep the discussions civil. I have a WD blue 3D NAND SATA but it is not being detected as it is not compatible with the open SSD slot. Just like a hard drive, most times the SSD is detected but not showing up in My Computer because the disk driver is not installed properly. I thought M.2 drives were considered internal drives and not “removable” drives. Hallo, Recently I bought an ssd for my laptop alienware 17 r3 2016r and unfortunately everything goes wrong. You need to contact Dell/Alienware on their official support forum here or on their official Facebook page. Hi, I just install a Samsung 970 Evo Plus NVMe 1TB M2 SSD as a second disk drive and Windows 10 detect it as a SSD drive. Solved: Second Hard Drive Not Detected in Windows 10/8/7; Solved: Second Hard Drive Not Detected in Windows 10/8/7. I’ve installed it, but can’t get Windows 10 to detect it at all and does not show in the Device Manager. If you find your second hard drive not detected in Windows 10, read this post, please. Overheating? Am I mistaken? I just got an Alienware m15 r3 2070 super from Best Buy as a birthday gift from my wife. The SSD shows up in the BIOS and in the Device manager under disk drives but it's not visible at all under Disk Management which means I can't format it, assign a drive letter or do anything. Also funny story about the headphones. It’s showing my SSD (Drive D) as the removable drive. The BIOS on your system have not like it. I’m so puzzled! It worked for me once. Tried different SATA ports. However, it shows in BIOS under the “Main” tab as M.2 PCIe SSD-2. Might be the same for you. Please review Alienware's official YouTube channel before asking how to work on your laptop or desktop! I noticed under the Advanced tab that the SATA Operation is set to RAID on, but going into it, there’s no array configured. Hi all! Install latest BIOS from Dell/Alienware Support website 2. Do you still have the orginal media recovery plugged in? However, on booting up the system, I found that system was booting from the HDD and the SSD was missing. Alienware 13 not recognizing second m.2 ssd Jump to solution. It worked for me once. I have a Samsung T5 500GB external drive that works fine when I connect it to the laptop via the USB ports, but when I connect it via Thunderbolt 3 port, nothing happens. AWCC does not detect my KB. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 15506 on r2-app-0db23d2e105a6ca8b at 2021-01-12 00:10:54.673338+00:00 running 9b9cb1f country code: FR. Then create new partition and choose a drive letter. Maxed out R11 Aurora fresh out of the box! This is a short guide showing the solution of how to fix your new SSD or HDD not being recognized in Windows. Following steps worked for me to clean install Windows 10 on Samsung Pro 950 NVMe SSD on Alienware 17 R3. Rendered by PID 15506 on r2-app-0db23d2e105a6ca8b at 2021-01-12 00:10:54.673338+00:00 running 9b9cb1f country code: FR. For a better experience, please enable JavaScript in your browser before proceeding. The specs included 6700 HQ, 980m, 16 GB DDR4 and a 500 Gig SSD + 1 TB Hard Drive combo. One of these slots only supports PCIe NVME M.2 drives so a SATA M.2 SSD drive will not be detected by the system if installed in this slot. I bought a WD Blue 3D NAND 500GB PC SSD M.2 2880 (WDS500G2B0B). [–]ThresherGDI 0 points1 point2 points 1 year ago (0 children). [–]AwesomeShizzlesAlienware 17R4 1 point2 points3 points 1 year ago (2 children). I just got my new Alienware M17 R2 in Lunar White yesterday. There are other places for that. - unplugged the hard drive and was greeted with a recovery screen which led to nothing because it would not detect the OS on the m.2 ssd - used the options for diskpart in the CMD I am able to manually boot from the SSD using F12 but the hybrid drive still shows as the default with the official windows logo next to the drive name So, thanks! You have to initialize the drive before windows will see it. It's new adata xpg sx8200 480gb and it has 4096 sector size so no chance on cloning. After you install the drive and boot into windows, launch disk management. Very satisfied. My Original boot drive is a Samsung 256GB m.2 NVME and I have a 1TB SSD. The problem is that the disk is not detected when I plug it in some of my USB ports. Received my new Alienware 18 on Wednesday. I run in RAID mode fine with these disks and no RAID setup, but Samsung Magician doesn’t recognise them at all in this mode. There is no official support on this page. 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